1. Overview
ClearPath Landscaping (“ClearPath,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy describes the information we collect, how we use it, and the choices you have. By using our website at clearpathlandscaping.org or providing information to us, you agree to the practices described in this Policy.
2. Information We Collect
Information you provide
We collect information you give us directly, such as when you submit a quote request, contact us by email, opt in to text messages, or purchase services. This may include:
- Name
- Email address
- Mobile or landline phone number
- Service address and property details
- Services requested and project notes
- Payment information (processed by our payment processor)
Information collected automatically
When you visit our website, we automatically collect limited technical information, including IP address, browser type, device type, pages visited, and referring URLs. We use cookies and similar technologies to operate the site and understand how it is used.
Communications data
When you communicate with us by email, phone, web form, or text message, we keep records of those communications, including timestamps, content, and delivery status.
3. How We Use Your Information
We use the information we collect to:
- Respond to quote requests and provide the services you request
- Schedule, confirm, and update you on service appointments and projects
- Process payments and maintain billing records
- Communicate with you about your account, services, and requests
- Operate, maintain, secure, and improve our website and services
- Comply with legal obligations and resolve disputes
4. Mobile Phone Numbers and SMS Communications
If you opt in to receive text messages from ClearPath Landscaping, we collect your mobile phone number, your opt-in consent record, the content of messages you send us, and metadata about each message (timestamps, delivery status). We use this information to:
- Send appointment confirmations, scheduling updates, and service notifications
- Follow up on quote requests and respond to your inquiries
- Provide customer support related to your services
- Comply with our legal obligations and the rules of mobile carriers and the CTIA
No mobile information, including phone numbers, SMS opt-in data, or consent records, will be shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for any purpose.
5. How We Share Information
We do not sell your personal information. We share information only in the limited circumstances described below:
- Service providers: with vendors who help us operate our business (payment processors, scheduling software, hosting, analytics, email delivery, and SMS delivery) under contracts that limit their use of the information to providing services to us.
- Legal requirements: when required by law, subpoena, or other legal process, or to protect the rights, property, or safety of ClearPath, our clients, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, where information is transferred as part of the transaction.
- With your consent: for any other purpose disclosed to you at the time we collect the information, with your consent.
As stated above, mobile phone numbers and SMS opt-in data are not shared with third parties for marketing or promotional purposes under any circumstances.
6. Data Retention
We retain personal information for as long as necessary to provide the services you request, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
7. Your Choices
You can email info@clearpathlandscaping.org to request access to, correction of, or deletion of personal information we hold about you. Some rights may not apply in all jurisdictions, and we may need to verify your identity before acting on a request.
SMS opt-out: You can stop receiving text messages from us at any time by replying STOP to any text message we send. For help, reply HELP or contact us at info@clearpathlandscaping.org.
8. Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
11. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top. Material changes will be communicated through our website or by other reasonable means.
12. Contact Us
Questions about this Privacy Policy or our privacy practices? Email info@clearpathlandscaping.org or visit our contact page.